Frequently Asked Questions – Online Training

If I have completed a lower-level course, and start a new higher-level course do I have to pay the full amount for the entire course when there are learning modules I have already completed in the lower-level course?

No, if you have completed a lower-level course and intend to start a new higher-level course, then you only have to pay the difference between the higher-level course and the lower-level course.

How long do I have to complete the various courses?

All course registrations expire after 3 months from date of enrolment.

You need to achieve 100% in the final assessment task to pass and be marked as competent.

Yes, there is an assessment test to do at the end of each learning module. Each module has 20 multiple choice questions completed online in the eLearning system.

What is the pass mark for successfully completing the assessment tasks?

You need to achieve 100% in the final assessment task to pass and be marked as competent.

How many Board members can I enrol in a course for Boards?

You can enrol up to 10 Board members in a course for Boards. Boards with less than 5 Board members will find it more cost effective to obtain training through the course for individuals.

Can I purchase course placements to be used in the future and at a later date for my Board’s induction process for future Board members?

All course registrations expire after 3 months from date of enrolment.

What is my enrolment date?

Following registration payment receipt your enrolment will be processed within 10 business days.

When enrolling Board members, do all Board members have to complete the course at the same time?

All course registrations expire after 3 Months from date of enrolment.

Can I upgrade to a higher-level course e.g. Not-for-profit Board Governance level 1 to not-for-profit Board Governance level 3?

Yes, you can.

I am part of a Management Committee is this the same as a Board?

Yes